Shipping & Returns
Everything you need to know about how we deliver your order and how returns work. If you still have a question, just contact us â we’re happy to help.
đ Delivery
- Where we deliver: Nationwide across Nigeria â every state.
- Dispatch time: Most orders are dispatched within 24â48 hours of payment.
- Delivery time: Typically 7â14 business days depending on your location (Lagos, Abuja and major cities are usually fastest).
- Shipping fee: A flat âĻ5,000 delivery fee applies â and it’s FREE on orders over âĻ75,000.
- Tracking: We’ll keep you updated on your order status by email/phone after checkout.
đŗ Payment
Checkout is 100% online and secure. You can pay by:
- Debit or credit card (Visa, Mastercard, Verve)
- Bank transfer
- Paystack
Your payment details are encrypted and processed securely. We do not store your card information.
âŠī¸ Returns & refunds
- 30-day returns: If you’re not satisfied, you can request a return within 30 days of delivery.
- Condition: Items should be unused, in their original packaging and with all accessories included.
- Faulty or wrong item: If a product arrives damaged, faulty or not as described, we’ll replace it or refund you in full â the return is on us.
- Refunds: Approved refunds are processed back to your original payment method, usually within 5â10 business days.
đĄī¸ Warranty
Our gadgets are quality-checked and covered against manufacturing defects. If something stops working through no fault of your own, reach out to support and we’ll sort it out.
Common questions
How much is delivery?
A flat âĻ5,000 nationwide â and completely free once your order total passes âĻ75,000.
How long until my order arrives?
Orders are dispatched within 24â48 hours and typically arrive within 7â14 business days, depending on your location.
Can I pay on delivery?
We use secure online payment only (card, bank transfer or Paystack). This keeps every order protected for both you and us, and speeds up dispatch.
How do I start a return?
Contact us within 30 days of delivery with your order number and reason for return, and we’ll guide you through the next steps.
What if my item is damaged or wrong?
Let us know within 48 hours of delivery with a photo. We’ll arrange a free replacement or a full refund.